If you use your own funds (such as cash or a personal credit or debit card) to pay for a Favor, you can request a reimbursement by selecting I used my own card when saving the price and receipt during checkout. This will generate a form for Runner Support and allow us to issue your reimbursement as soon as possible.
Please note that reimbursements are only processed for orders paid for using cash, debit or credit cards. Orders paid for by SNAP/EBT, gift cards, cryptocurrency or other alternative forms of payment will not be eligible for reimbursement. Reimbursements suspected of fraudulent activity, including but not limited to reimbursement abuse will also be denied.
If you do not select I used my own card in the Runner app, you can request a reimbursement by emailing Runner Support the order details and a photo of the receipt.
To be eligible for reimbursement, you must submit a clear photo of the receipt. Please note that reimbursements can take up to 14 days to process and factor into your 1099-K.