Runner Support is here to help you, and you can access them in various ways if you can’t find your answer in the Help Center!
In-app chat
You can contact Runner Support in the app, even if you are not actively working on a Favor, by tapping Help in the Runner app menu, then selecting Message Support.
In an active delivery? Support can be contacted by selecting Contact Support on the order details screen. You can navigate through answers to common issues or directly contact a Support team member.
Virtual assistants
You may encounter a virtual assistant while messaging Runner Support. If you want to talk to a live team member, you can prompt the virtual assistant to connect you with our team at any time.
Phone support
Want to chat on the phone? You can contact Runner Support by tapping Help in the Runner app menu, then selecting Call Support.